id,summary,reporter,owner,description,type,status,priority,component,resolution,keywords,cc,component_version,os,os_version 10515,wats the issue,rahul,,"Command: CDUP Response: 250 CWD command successful. Command: PWD Response: 257 ""/"" is current directory. Status: Directory listing successful Response: 421 Timeout (120 seconds): closing control connection. Response: 421 Terminating connection. Error: Connection closed by server",Other,new,critical,FileZilla Client,,,,,,