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Ticket Resolution Summary Owner Reporter
#8504 rejected 550 Failed to change directory. Steve
Description

Hi. Everything seems to be working fine, but I'm getting the "Failed To Retrieve Directory Listing" error for only one particular file. I can't download the file and I can't open it to look at the contents. It's puzzling because out of the hundreds of files I've downloaded, this is the only one that has given me a problem. Here is what I see on the log if this helps:

Command: CWD Fangoria Response: 550 Failed to change directory. Error: Failed to retrieve directory listing Status: Retrieving directory listing... Command: CWD /files Response: 250 Directory successfully changed. Command: CWD Fangoria Response: 550 Failed to change directory. Error: Failed to retrieve directory listing

Any information you may be able to give would be greatly appreciated. Again, it's only ever happened with this one dang file! Thanks, Steve.

#7798 invalid 550 No connections allowed from your IP grace
Description

It wont let me connect, here is the strand

Status: Resolving address of jamiejewellery.co.uk Status: Connecting to 80.240.88.52:21... Status: Connection established, waiting for welcome message... Response: 550 No connections allowed from your IP Error: Critical error Error: Could not connect to server Status: Resolving address of jamiejewellery.co.uk Status: Connecting to 80.240.88.52:21... Status: Connection established, waiting for welcome message... Response: 550 No connections allowed from your IP Error: Critical error Error: Could not connect to server

#11504 rejected 550 No such file or directory / Error: Failed to retrieve directory listing ahafener
Description

When accessing the contents of my FritzBox 7490 there is one directory which is listed in Filezilla but cannot be accessed.

Whatever I try for that one specific directory (rename, change rights, enter) fails with message "550: No such file or directory".

2018-01-30 08:26:20 9404 1 Command: LIST
2018-01-30 08:26:20 9404 1 Response: 150 Opening BINARY mode data connection for '/bin/ls -lgA'.
2018-01-30 08:26:21 9404 1 Response: 226 Transfer complete.
2018-01-30 08:26:21 9404 1 Listing: drwxrwxr-x 1 ftp ftp 2048 Jun 21 2013 Bilder
2018-01-30 08:26:21 9404 1 Listing: drwxrwxr-x 1 ftp ftp 2048 Sep  6 2017 Dokumente
2018-01-30 08:26:21 9404 1 Listing: drwxrwxrwx 1 ftp ftp 2048 Oct 22 2015 FRITZ
2018-01-30 08:26:21 9404 1 Listing: drwxrwxr-x 1 ftp ftp 2048 Jun 20 2017 Musik
2018-01-30 08:26:21 9404 1 Listing: drwxrwxr-x 1 ftp ftp 2048 Jun 21 2013 Videos
2018-01-30 08:26:21 9404 1 Listing: drwxrwxrwx 1 ftp ftp 2048 Jan 30 08:00 awo_haan_dbbackup 
2018-01-30 08:26:21 9404 1 Listing: drwxrwxrwx 1 ftp ftp 2048 Sep  9 2017 lvq
2018-01-30 08:26:21 9404 1 Status: Directory listing of "/" successful
2018-01-30 08:26:24 9404 1 Status: Retrieving directory listing of "/awo_haan_dbbackup"...
2018-01-30 08:26:24 9404 1 Command: CWD awo_haan_dbbackup
2018-01-30 08:26:24 9404 1 Response: 550 awo_haan_dbbackup: No such file or directory.
2018-01-30 08:26:24 9404 1 Error: Failed to retrieve directory listing

All other directories are not showing this behavior. I crosschecked with other ftp client (Filezilla, see attached screenshot), here, everything works out fine.

The directory's name is "awo_haan_dbbackup", it contains 110 files using 285 MB of space.

Attached please find complete debug log.

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