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Ticket Resolution Summary Owner Reporter
#9000 rejected 530 error cannot log in Iguanagirl77

I last used filezilla in Sept 2012 with no problems, now I cannot log in.

Status: Resolving address of Status: Connecting to Status: Connection established, waiting for welcome message... Response: 220 Gene6 FTP Server v3.10.0 (Build 2) ready... Command: USER Response: 331 Password required for Command: PASS Response: 530 Login or Password incorrect. Error: Critical error Error: Could not connect to server

I'm using windows 7 and the latest version of filezilla 3.7.3 My site is hosted with Mrsite Ive tried my password in both upper and lowercase my firewall is set to allow filezilla through although I have tied with my firewall turned off completely but that had no affect. I have also tried shortening my user to fabuloso-splendido and fabuloso-splendido.c as Mr site says: If your website address is longer than 20 letters ( then your FTP username will be the first 20 letters only (so, you would use myfirstwebsiteishere). The password is your original Mr Site activation code in UPPER case.

I have also tried switching between passive and active modes, with all variations of above and still no affect.

when using the config wizard this is the report Connecting to Response: 220 FZ router and firewall tester ready USER FileZilla Response: 331 Give any password. PASS 3.7.3 Response: 230 logged on. Checking for correct external IP address Retrieving external IP address from Checking for correct external IP address IP ja-cbg-cbe-bih Response: 200 OK PREP 62325 Response: 200 Using port 62325, data token 746320053 PORT 90,216,214,187,243,117 Response: 200 PORT command successful LIST Response: 150 opening data connection

Would really appreciate some help please. Thanks

#11541 rejected 530 login incorrect Beisinghoff Beisinghoff

Ich kann keine Verbindung aufbauen, es kommt eine Fehlermeldung 530 login incorrect

#4780 invalid 530 more info : Carlo Galli Josef Oscar Babuin

Hi, i have a website and i need upload some javascript files. The only way for do it is to upload with ftp access but when i write my user name and my password created on filezilla (my ftp is i read this message: 530 more info : Then when i connect to the server into filezilla i read this report:

Stato: Risoluzione dell'indirizzo IP in corso Stato: Connessione a Stato: Connessione stabilita, in attesa del messaggio di benvenuto... Risposta: 220 Aruba FTP Server Comando: USER 1934372@… Risposta: 331 Password required for 1934372@…. Comando: PASS * Risposta: 530 more info : Errore: Errore grave Errore: Impossibile collegarsi al server

Maybe i can't have the ftp client for my website.. my hosting provider i aruba and the kind of website that i have is nuke... Are this information useful for you?

Thanks Josef

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