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Ticket Resolution Summary Owner Reporter
#1315 v3 hangs or won't load warriorwolf

Bear with me, since I have to give a good context for the problem. I work for a small company that maintains a working copy of it's website on the network (set up as network drive G:), then sends the changes to the live site via FTP. (I recently installed Filezilla and love it.) This company is very closely associated with a university, and we use their network since they have such vast resources, though that means I have no control over the quality/performance of their network.

So, here's the goods: I came in, tried to connect filezilla through the site manager to the ftp, which is configured to bring up the network drive (g:\) on and the public_html on the live site, and it hung. I killed it, figuring the program was just being bitchy, but then when I restarted it, nothing came up except for a running filezilla process. In any case, I found the source of the problem: the office has been having problems accessing the network drive, and it was being entirely non-responsive, and since filezilla goes right back to where I was, it was trying to bring up G:, but stalling (without even loading the interface). My thinking is, this might be easily fixed by adding a timeout function where it just gives up trying to bring up the local directory and defaults to something safe, say "My Computer". Just my thinking, someone else might have a better solution?

#9897 rejected Cannot change password - due to email Warren

Hello, we have had our site hacked via Filezilla, someone has changed our email so we cannot change the password.

Your change of password system advises email addresses not recognised.

Our Host: user warren email should be warren.hall@…

We need to stop access to our site.

#1236 Filezilla won't accept my password warnold

I have control characters in my password. Filezilla won't let me enter them. (It just 'thunks at me when I try.)

It should at least allow any control characters that don't do anything else.

-- -billy-

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