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Ticket Resolution Summary Owner Reporter
#3736 outdated 503 Error - Failure of Data Connection Jeff
Description

I get this error when I do the Configuration test and then it tells me to download the latest version and if that doesn't work submit a ticket. Since I have the latest version I am submitting this ticket. Please give me suggestions on what I can do to get this work. Thanks, Jeff hoobs1@…

#9799 fixed 530 Critical Error User cannot log in Michael
Description

Here is a brain teeser.

Status: Resolving address of MYDOMAIN.com Status: Connecting to IP_ADDRESS:21... Status: Connection established, waiting for welcome message... Response: 220 Microsoft FTP Service Command: USER MYUSER@… Response: 331 Password required for MYUSER@…. Command: PASS * Response: 530 User cannot log in. Error: Critical error Error: Could not connect to server

I want to point out that I've looked in other posts, and I did all the things recommended by so many problem solvers....

And here are the facts:

  1. It was working fine until a couple of days ago. Nothing changed.
  2. I tried changing passwords.
  3. I've added a new user in my hosting FTP User Management.
  4. I tried adding the domain name after the user name with @ in between them. I also tried without.
  5. I tried the domain name as hostname, and also the IP Address.
  6. I CAN connect with WS_FTP Client to my hosting.
  7. I HATE WS_FTP.
  8. I LOVE FileZilla.
  9. HELP!!!
#9396 outdated 530 Error Bug Anthony Trivisano
Description

Hello,

I have been using Filezilla for over 4 years now, it recently stopped working and started giving me a 530 error. I know all my credentials are correct because I never changed them. I recently purchased new web hosting for another business that I have and same error. Here are the credentials I have tried:

Host - mydomain.com, ftp.mydomain.com, ftp://mydomain.com Port - 21 Protocol - FTP Encryption - Plain FTP Logon Type - Normal User - atrivisano, atrivisano@… Password - correct password

I tried to login to my FTP server via google chrome with this:

Host - mydomain.com User - atrivisano@… Password - correct password

and it worked. Also, I tried coreFTP and it said I could not log in. I have tried setting to Active Mode and I have allowed Filezilla through my windows 8 firewall. My point of access for the internet has always been my iPhone Hotspot and has not changed.

My question is: How do I fix this because the File Manager on web hosts SUCKS...

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