Custom Query (8105 matches)

I am Touseef from HP trying to replicate customer's issue. Customer uses external ftp site hosted on Filezilla Server 0.9.34 beta. They use our scanner to send to ftp but it fails saying "unable to write file at this location, please use someother location". It works fine from Windows and other scanners sending to same location. I have been able to replicate the problem sending to the customer's ftp site. I captured network trace on both working and non working device. The difference i found was the non working device uses EPRT command to open connection for transfering data and the ftp server responds saying "425 Can't open data connection" where as the working one uses PORT command and it works fine there. I downloaded the same ftp server application and tried replicating, but was able to send fine from the non working device. Now i am wondering what setting on the ftp server can we configure to make ftp server accept connections on EPRT command. Your advice will be really helpful. I have attached screenshots of the network trace for your reference.

I have set the server to explicit TLS and encrypted data connection. I have opened port TCP 21 and TCP data port 990 to the server machine. The client connects just fine but I get the above error and the client cannot retrieve the file list. I copy below the log from the client: "Quote" Status: Resolving address of ???.dyndns.org Status: Connecting to ???.???.?54.?91:21... Status: Connection established, waiting for welcome message... Response: 220-FileZilla Server version 0.9.29 beta Response: 220 get out of here Command: AUTH TLS Response: 234 Using authentication type TLS Status: Initializing TLS... Status: Verifying certificate... Command: USER ??? Status: TLS/SSL connection established. Response: 331 Password required for ??? Command: PASS * Response: 230 Logged on Command: PBSZ 0 Response: 200 PBSZ=0 Command: PROT P Response: 200 Protection level set to P Status: Connected Status: Retrieving directory listing... Command: PWD Response: 257 "/" is current directory. Command: TYPE I Response: 200 Type set to I Command: PASV Response: 227 Entering Passive Mode (???,???,???,???,6,229) Status: Server sent passive reply with unroutable address. Using server address instead. Command: LIST Response: 425 Can't open data connection. Error: Failed to retrieve directory listing "Unquote"

I have added the "?" marks for privacy.

I'm getting the following error running the newest version of the software and connected to an FTP with settings "active" transfer, and trying to LIST the contents of a directory.

425 Unable to get local socket name (getsockname) [126 The specified module could not be found.]

I installed FileZilla roughly 8 months ago and have been performing all regular updates to the software.

thanks,