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Ticket Resolution Summary Owner Reporter
#11866 fixed Program crashes on queue transfer completion Alan

Error Program opens and connects to a remote Linux server successfully using SFTP on custom SSH port. Files dragged to destination and upon successful transfer of the entire queue the program immediately closes. No error messages in log file even in full debug mode. The program then has to be reopened to do more transfers.

#11862 invalid akrlsmu01lep05 access issue Mehr Ali Akhtar

I am unable to access akrlsmu01lep05 on my computer. Filezilla shows me 'nacread01/RF:permission denied' error. However it works on other computer. I have contacted security access team and Samsung IT help desk team also. Both teams have told me that its Filezilla issue. I have uninstalled and installed file FileZilla many times. Software also updated.I have also check and verified the setting. Still I am having issues with akrlsmu01lep05. I am using version 3.39.0. Please help me to fix this issue. I shall be thankful to you.

#11859 rejected My filezilla will not sign on to Debbie Reeves

I sign on filezilla to download my acceptance/denial reports from changehealthcare. One day it would not connect. My software is with Imagine(CPU) in California. They originally set it up my filezilla with Change Healthcare. Now that I am having problems connecting they say they can't help me. My submitter number is TSOHS5A. My receiver ID is 133052274. I get connection timed out after 20 seconds of inactivity. Then could not connect to server. When I try to connect it says open "TSOHS5A@…"22 I apologize but I am a billing company and very ignorant to so much of this.

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