Custom Query (7886 matches)
Results (241 - 243 of 7886)
Ticket | Resolution | Summary | Owner | Reporter |
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#11809 | rejected | timeout and WHM/cPanel | ||
Description |
The user successfully logs in. But then, nothing... the directory listing cannot be retrieved... the timeout is reached. When this happens, in addition to the messages that are already being displayed in the status log textarea at the top of the application, the end-user should get a pop-up with information. The pop-up should say something about transfer modes, and it should say that the firewall of the server may be blocking incoming connections. The well-known CSF firewall that almost everyone uses with WHM/cPanel installs has a TCP_IN that does not include the 30000:50000 range. FileZilla is such a well-known client that, again and again, our customers kept running into this issue. We've been telling them for years to use WinSCP and to avoid FileZilla. I've personally told many customers to avoid FileZilla because it doesn't work properly. Clearly, WinSCP can do something that FileZilla cannot. You have to make sure that end-users understand what's going on, and that they can ask their server administrator to open that TCP_IN port range. Even if - hypothetically - what I'm writing above is nonsense, and I don't understand FTP or passive/active modes at all, there's still a problem. I'm the system administrator of several servers with up to a thousands accounts. Only today I figured out I can "fix" FileZilla for customers by changing CSF settings. If only the first FileZilla end-user who contacted me could've told me. |
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#11806 | rejected | Forgot my hosting address | ||
Description |
Forgot my hosting address.if you help me I would be very happy. |
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#11805 | rejected | Cannot Connect to Server or Uopdate Filezilla | ||
Description |
Dear Filezilla,
Status: Connecting to home163432264.1and1-data.host... Response: fzSftp started, protocol_version=8 Command: open "u40428120@…" 22 Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server Status: Waiting to retry... Status: Connecting to home163432264.1and1-data.host... Response: fzSftp started, protocol_version=8 Command: open "u40428120@…" 22 Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server
I urgently need Filezilla to upload changes to my websites. Anything you can suggest would be gratefully received. I have tried uninstalling Filezilla and reinstalling from scratch with a complete reset of parameters to no avail. Cheers and thanks, Steve J. McWilliam |