Custom Query (7886 matches)

The user successfully logs in. But then, nothing... the directory listing cannot be retrieved... the timeout is reached.

When this happens, in addition to the messages that are already being displayed in the status log textarea at the top of the application, the end-user should get a pop-up with information.

The pop-up should say something about transfer modes, and it should say that the firewall of the server may be blocking incoming connections.

The well-known CSF firewall that almost everyone uses with WHM/​cPanel installs has a TCP_IN that does not include the 30000:50000 range.

FileZilla is such a well-known client that, again and again, our customers kept running into this issue. We've been telling them for years to use WinSCP and to avoid FileZilla. I've personally told many customers to avoid FileZilla because it doesn't work properly. Clearly, WinSCP can do something that FileZilla cannot.

You have to make sure that end-users understand what's going on, and that they can ask their server administrator to open that TCP_IN port range.

Even if - hypothetically - what I'm writing above is nonsense, and I don't understand FTP or passive/active modes at all, there's still a problem. I'm the system administrator of several servers with up to a thousands accounts. Only today I figured out I can "fix" FileZilla for customers by changing CSF settings. If only the first FileZilla end-user who contacted me could've told me.

Forgot my hosting address.if you help me I would be very happy.

Dear Filezilla,

1. Since the last but one update version of Filezilla I have been unable to connect to my FTP Host at 1&1; prior to this update all was working fine. I have checked my connection parameters and all are correct. I have also downloaded another FTP Client (CoreFTP LE) this morning and applied the same parameters and that is working fine connecting to my FTP Host without problems. The connection failure is shown below:

Status: Connecting to home163432264.1and1-data.host... Response: fzSftp started, protocol_version=8 Command: open "u40428120@…" 22 Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server Status: Waiting to retry... Status: Connecting to home163432264.1and1-data.host... Response: fzSftp started, protocol_version=8 Command: open "u40428120@…" 22 Error: Connection timed out after 20 seconds of inactivity Error: Could not connect to server

2. Also, Filezilla fails on Checking for Updates with the message "Information about the latest version of Filezilla could not be retrieved. Please try again later.". My Internet connection is working fine in both Chrome and Firefox and also in Opera; and works fine with CoreFTP LE.

I urgently need Filezilla to upload changes to my websites. Anything you can suggest would be gratefully received. I have tried uninstalling Filezilla and reinstalling from scratch with a complete reset of parameters to no avail.

Cheers and thanks, Steve J. McWilliam