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Ticket Resolution Summary Owner Reporter
#4912 rejected Failed to retrieve directory listing with Blue Coat FTP service (firewall) - starting from Filezilla version 3.2.4 Nico Rans
Description

I've noticed connection failures in the more recent versions of Filezilla. The error that is shown is 'Failed to retrieve directory listing'.

Not all FTP sites are affected as far as I can see, only sites supporting MLSD are affected.

This issue was seen in 2 corporate networks (both using Blue Coat FTP service). As well Windows computers (Windows XP SP3 tested) as Linux computers (Ubuntu 8.10 tested) are affected.

Please find below some logs of different Filezilla versions. All versions older then version 3.2.4 seem to work fine. Please note for security reasonsm usernames, ipaddresses, filenames , ... have been modified in the log file.

Response with version 3.2.8.1

Status: Using proxy proxyserver.local Status: Resolving address of proxyserver.local Status: Connecting to 10.10.10.10:21... Status: Connection established, waiting for welcome message... Trace: CFtpControlSocket::OnReceive() Response: 220 Blue Coat FTP Service Trace: CFtpControlSocket::SendNextCommand() Command: USER user@… Trace: CFtpControlSocket::OnReceive() Response: 331 User userOK. Password required Trace: CFtpControlSocket::SendNextCommand() Command: PASS Trace: CFtpControlSocket::OnReceive() Response: 230-User userhas group access to: user Response: 230 OK. Current restricted directory is / Trace: CFtpControlSocket::SendNextCommand() Command: SYST Trace: CFtpControlSocket::OnReceive() Response: 215 UNIX Type: L8 Trace: CFtpControlSocket::SendNextCommand() Command: FEAT Trace: CFtpControlSocket::OnReceive() Response: 211-Extensions supported: Response: EPRT Response: IDLE Response: MDTM Response: SIZE Response: REST STREAM Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; Response: MLSD Response: TVFS Response: ESTP Response: PASV Response: EPSV Response: SPSV Response: ESTA Response: AUTH TLS Response: PBSZ Response: PROT Response: 211 End. Status: Connected Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFileZillaEnginePrivate::ResetOperation(0) Status: Retrieving directory listing... Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::ChangeDirSend() Command: PWD Trace: CFtpControlSocket::OnReceive() Response: 257 "/" is your current location Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFtpControlSocket::ParseSubcommandResult(0) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 1 Command: TYPE I Trace: CFtpControlSocket::OnReceive() Response: 200 Command okay. Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 2 Command: PASV Trace: CFtpControlSocket::OnReceive() Response: 227 Entering Passive Mode (10,10,10,10,9,109) Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 2 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 4 Command: MLSD Trace: CTransferSocket::OnConnect Trace: CTransferSocket::OnReceive(), m_transferMode=0 Trace: CFtpControlSocket::OnReceive() Response: 425 No data connection Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 4 Trace: state = 4 Trace: CFtpControlSocket::ResetOperation(2) Trace: CControlSocket::ResetOperation(2) Trace: CFtpControlSocket::ParseSubcommandResult(2) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 3 Trace: CFtpControlSocket::ResetOperation(2) Trace: CControlSocket::ResetOperation(2) Error: Failed to retrieve directory listing Trace: CFileZillaEnginePrivate::ResetOperation(2)

Response with version 3.2.7.1

Status: Using proxy proxyserver.local Status: Resolving address of proxyserver.local Status: Connecting to 10.10.10.10:21... Status: Connection established, waiting for welcome message... Trace: CFtpControlSocket::OnReceive() Response: 220 Blue Coat FTP Service Trace: CFtpControlSocket::SendNextCommand() Command: USER user@… Trace: CFtpControlSocket::OnReceive() Response: 331 User userOK. Password required Trace: CFtpControlSocket::SendNextCommand() Command: PASS Trace: CFtpControlSocket::OnReceive() Response: 230-User userhas group access to: user Response: 230 OK. Current restricted directory is / Trace: CFtpControlSocket::SendNextCommand() Command: SYST Trace: CFtpControlSocket::OnReceive() Response: 215 UNIX Type: L8 Trace: CFtpControlSocket::SendNextCommand() Command: FEAT Trace: CFtpControlSocket::OnReceive() Response: 211-Extensions supported: Response: EPRT Response: IDLE Response: MDTM Response: SIZE Response: REST STREAM Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; Response: MLSD Response: TVFS Response: ESTP Response: PASV Response: EPSV Response: SPSV Response: ESTA Response: AUTH TLS Response: PBSZ Response: PROT Response: 211 End. Status: Connected Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFileZillaEnginePrivate::ResetOperation(0) Status: Retrieving directory listing... Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::ChangeDirSend() Command: PWD Trace: CFtpControlSocket::OnReceive() Response: 257 "/" is your current location Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFtpControlSocket::ParseSubcommandResult(0) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 1 Command: TYPE I Trace: CFtpControlSocket::OnReceive() Response: 200 Command okay. Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 2 Command: PASV Trace: CFtpControlSocket::OnReceive() Response: 227 Entering Passive Mode (10,10,10,10,143,39) Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 2 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 4 Command: MLSD Trace: CTransferSocket::OnConnect Trace: CTransferSocket::OnReceive(), m_transferMode=0 Trace: CFtpControlSocket::OnReceive() Response: 425 No data connection Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 4 Trace: state = 4 Trace: CFtpControlSocket::ResetOperation(2) Trace: CControlSocket::ResetOperation(2) Trace: CFtpControlSocket::ParseSubcommandResult(2) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 3 Trace: CFtpControlSocket::ResetOperation(2) Trace: CControlSocket::ResetOperation(2) Error: Failed to retrieve directory listing Trace: CFileZillaEnginePrivate::ResetOperation(2)

Response with version 3.2.4

Status: Using proxy proxyserver.local Status: Resolving address of proxyserver.local Status: Connecting to 10.10.10.10:21... Status: Connection established, waiting for welcome message... Trace: CFtpControlSocket::OnReceive() Response: 220 Blue Coat FTP Service Trace: CFtpControlSocket::SendNextCommand() Command: USER user@… Trace: CFtpControlSocket::OnReceive() Response: 331 User userOK. Password required Trace: CFtpControlSocket::SendNextCommand() Command: PASS Trace: CFtpControlSocket::OnReceive() Response: 230-User userhas group access to: user Response: 230 OK. Current restricted directory is / Trace: CFtpControlSocket::SendNextCommand() Command: SYST Trace: CFtpControlSocket::OnReceive() Response: 215 UNIX Type: L8 Trace: CFtpControlSocket::SendNextCommand() Command: FEAT Trace: CFtpControlSocket::OnReceive() Response: 211-Extensions supported: Response: EPRT Response: IDLE Response: MDTM Response: SIZE Response: REST STREAM Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; Response: MLSD Response: TVFS Response: ESTP Response: PASV Response: EPSV Response: SPSV Response: ESTA Response: AUTH TLS Response: PBSZ Response: PROT Response: 211 End. Status: Connected Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFileZillaEnginePrivate::ResetOperation(0) Status: Retrieving directory listing... Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::ChangeDirSend() Command: PWD Trace: CFtpControlSocket::OnReceive() Response: 257 "/" is your current location Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFtpControlSocket::ParseSubcommandResult(0) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 1 Command: TYPE I Trace: CFtpControlSocket::OnReceive() Response: 200 Command okay. Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 2 Command: PASV Trace: CFtpControlSocket::OnReceive() Response: 227 Entering Passive Mode (10,10,10,10,176,123) Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 2 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 4 Command: MLSD Trace: CTransferSocket::OnConnect Trace: CTransferSocket::OnReceive(), m_transferMode=0 Trace: CFtpControlSocket::OnReceive() Response: 425 No data connection Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 4 Trace: state = 4 Trace: CFtpControlSocket::ResetOperation(2) Trace: CControlSocket::ResetOperation(2) Trace: CFtpControlSocket::ParseSubcommandResult(2) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 3 Trace: CFtpControlSocket::ResetOperation(2) Trace: CControlSocket::ResetOperation(2) Error: Failed to retrieve directory listing Trace: CFileZillaEnginePrivate::ResetOperation(2)

Response with version 3.2.3.1

Status: Using proxy proxyserver.local Status: Resolving address of proxyserver.local Status: Connecting to 10.10.10.10:21... Status: Connection established, waiting for welcome message... Trace: CFtpControlSocket::OnReceive() Response: 220 Blue Coat FTP Service Trace: CFtpControlSocket::SendNextCommand() Command: USER user@… Trace: CFtpControlSocket::OnReceive() Response: 331 User userOK. Password required Trace: CFtpControlSocket::SendNextCommand() Command: PASS Trace: CFtpControlSocket::OnReceive() Response: 230-User userhas group access to: user Response: 230 OK. Current restricted directory is / Trace: CFtpControlSocket::SendNextCommand() Command: SYST Trace: CFtpControlSocket::OnReceive() Response: 215 UNIX Type: L8 Trace: CFtpControlSocket::SendNextCommand() Command: FEAT Trace: CFtpControlSocket::OnReceive() Response: 211-Extensions supported: Response: EPRT Response: IDLE Response: MDTM Response: SIZE Response: REST STREAM Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; Response: MLSD Response: TVFS Response: ESTP Response: PASV Response: EPSV Response: SPSV Response: ESTA Response: AUTH TLS Response: PBSZ Response: PROT Response: 211 End. Status: Connected Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFileZillaEnginePrivate::ResetOperation(0) Status: Retrieving directory listing... Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::ChangeDirSend() Command: PWD Trace: CFtpControlSocket::OnReceive() Response: 257 "/" is your current location Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFtpControlSocket::ParseSubcommandResult(0) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 1 Command: TYPE I Trace: CFtpControlSocket::OnReceive() Response: 200 Command okay. Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 2 Command: PASV Trace: CFtpControlSocket::OnReceive() Response: 227 Entering Passive Mode (10,10,10,10,66,80) Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 2 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 4 Command: LIST Trace: CTransferSocket::OnConnect Trace: CTransferSocket::OnReceive(), m_transferMode=0 Trace: CFtpControlSocket::OnReceive() Response: 150 File status okay; about to open data connection. Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 1 Trace: state = 4 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 5 Trace: CTransferSocket::OnReceive(), m_transferMode=0 Listing: drwx--x--x 14 769800 user 4096 Sep 10 18:50 . Listing: drwx--x--x 14 769800 user 4096 Sep 10 18:50 .. Listing: -rw-r--r-- 1 769800 user 454 Sep 9 14:20 XXXXXXXX Listing: drwxr-xr-x 2 769800 user 76 Sep 2 15:48 XXXXXXXXX Listing: drwxr-xr-x 6 769800 user 73 Mar 3 2009 XXXXXXXX Listing: -rwxr-xr-x 1 769800 user 2325 Sep 2 19:28 XXXXXXXX Trace: CTransferSocket::TransferEnd(1) Trace: CFtpControlSocket::TransferEnd() Trace: CFtpControlSocket::OnReceive() Response: 226 Transfer complete, closing data connection. Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 7 Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFtpControlSocket::ParseSubcommandResult(0) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 3 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::ListSend() Trace: state = 4 Status: Calculating timezone offset of server... Command: MDTM .htaccess Trace: CFtpControlSocket::OnReceive() Response: 213 20090909142056 Trace: CFtpControlSocket::ListParseResponse() Status: Timezone offsets: Server: 0 seconds. Local: 7200 seconds. Difference: 7200 seconds. Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Status: Directory listing successful Trace: CFileZillaEnginePrivate::ResetOperation(0)

Response with version 3.2.0

Status: Using proxy proxyserver.local Status: Resolving address of proxyserver.local Status: Connecting to 10.10.10.10:21... Status: Connection established, waiting for welcome message... Trace: CFtpControlSocket::OnReceive() Response: 220 Blue Coat FTP Service Trace: CFtpControlSocket::SendNextCommand() Command: USER user@… Trace: CFtpControlSocket::OnReceive() Response: 331 User userOK. Password required Trace: CFtpControlSocket::SendNextCommand() Command: PASS Trace: CFtpControlSocket::OnReceive() Response: 230-User userhas group access to: user Response: 230 OK. Current restricted directory is / Trace: CFtpControlSocket::SendNextCommand() Command: SYST Trace: CFtpControlSocket::OnReceive() Response: 215 UNIX Type: L8 Trace: CFtpControlSocket::SendNextCommand() Command: FEAT Trace: CFtpControlSocket::OnReceive() Response: 211-Extensions supported: Response: EPRT Response: IDLE Response: MDTM Response: SIZE Response: REST STREAM Response: MLST type*;size*;sizd*;modify*;UNIX.mode*;UNIX.uid*;UNIX.gid*;unique*; Response: MLSD Response: TVFS Response: ESTP Response: PASV Response: EPSV Response: SPSV Response: ESTA Response: AUTH TLS Response: PBSZ Response: PROT Response: 211 End. Status: Connected Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Status: Retrieving directory listing... Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::ChangeDirSend() Command: PWD Trace: CFtpControlSocket::OnReceive() Response: 257 "/" is your current location Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFtpControlSocket::ParseSubcommandResult(0) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 1 Command: TYPE I Trace: CFtpControlSocket::OnReceive() Response: 200 Command okay. Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 1 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 2 Command: PASV Trace: CFtpControlSocket::OnReceive() Response: 227 Entering Passive Mode (10,10,10,10,31,76) Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 2 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 4 Command: LIST Trace: CTransferSocket::OnConnect Trace: CTransferSocket::OnReceive(), m_transferMode=0 Trace: CFtpControlSocket::OnReceive() Response: 150 File status okay; about to open data connection. Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 1 Trace: state = 4 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 5 Trace: CTransferSocket::OnReceive(), m_transferMode=0 Listing: drwx--x--x 14 769800 user 4096 Sep 10 18:50 . Listing: drwx--x--x 14 769800 user 4096 Sep 10 18:50 .. Listing: -rw-r--r-- 1 769800 user 454 Sep 9 14:20 .XXXXXXX Listing: drwxr-xr-x 2 769800 user 76 Sep 2 15:48 XXXXXXXX Listing: drwxr-xr-x 6 769800 user 73 Mar 3 2009 XXXXXXXX Listing: -rwxr-xr-x 1 769800 user 2325 Sep 2 19:28 XXXXXXXX Trace: CTransferSocket::TransferEnd(1) Trace: CFtpControlSocket::OnReceive() Response: 226 Transfer complete, closing data connection. Trace: CFtpControlSocket::TransferParseResponse() Trace: code = 2 Trace: state = 5 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::TransferSend() Trace: state = 8 Trace: CFtpControlSocket::TransferEnd() Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Trace: CFtpControlSocket::ParseSubcommandResult(0) Trace: CFtpControlSocket::ListSubcommandResult() Trace: state = 3 Trace: CFtpControlSocket::SendNextCommand() Trace: CFtpControlSocket::ListSend() Trace: state = 4 Status: Calculating timezone offset of server... Command: MDTM .htaccess Trace: CFtpControlSocket::OnReceive() Response: 213 20090909142056 Trace: CFtpControlSocket::ListParseResponse() Status: Timezone offsets: Server: 0 seconds. Local: 7200 seconds. Difference: 7200 seconds. Trace: CFtpControlSocket::ResetOperation(0) Trace: CControlSocket::ResetOperation(0) Status: Directory listing successful

#11084 rejected Explorer hangs after uploading files/folders wheeey-
Description

Hi,

everytime I try to upload anything to my server, my explorer.exe hangs. There's no Windows event log or an error message. So, after uploading, I have to stop the explorer.exe task and restart it. Is there a solution to fix it?

Thanks in advance!

#4718 rejected Dreamweaver SFTP with FIleZilla Server Warren
Description

Hi,

I tried registering for forums but it kept saying my confirmation code was incorrect. I tried about 3 times from different computers and same, even though I was typing in the code from the graphic. May be it is IE8? I don't know. So logging a ticket instead hope that is okay.

I have downloaded FileZilla server and using/forcing SSL FTP. Works fine with WS_FTP client, but can't get it working with Dreamweaver MX 2004 or CS3. Ticking the SFTP (Secure FTP) box and it connects (if I change server port to listen on 22 or use :990 in url) but then times out (doesn't get past username/password) thing.

Will it work with Dreamweaver for secure FTP? If so any special setings?

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