Ticket #4522 (closed Bug report: rejected)

Opened 5 years ago

Last modified 2 years ago

can't connect to server

Reported by: kate Owned by:
Priority: normal Component: FileZilla Client
Keywords: connection problem Cc:
Operating system type: Windows Operating system version: xp

Description

I have just downloaded filezilla version3.2.4.1 and have entered all my details but when I press connect I get the following message:
connecting to 213.171.218.174:21
connection timed out
could not connect to server
I read the notes on your website and searched through previous questions which talk about incorrect ip addresses so I have checked that info . Also have checked that my firewall is set to allow filezilla access and that is set OK.
Please can you advise me what to try next?

Change History

Changed 2 years ago by ci-dev

  • status changed from new to closed
  • resolution set to rejected

This is not a bug with FileZilla.

Check if you can "ping" the given IP address. Double check with the server administrator that you got the correct IP address.

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